At Jack's Simple Syrup, we stand by the quality of our products and want you to be 100% satisfied with your purchase! If for any reason you are not completely happy with your syrup, we offer a hassle-free returns process. Simply contact our customer service team within 30 days of your purchase, and we will provide you with return instructions. Whether the product arrived damaged, or you’re simply not pleased with the flavor, we will either replace the item or issue a full refund. Your satisfaction is our top priority, and we are here to ensure that you have a sweet experience with Jack's Simple Syrup from start to finish!

Jack’s Simple Syrup is a line of handcrafted, small-batch flavored syrups made with real ingredients. Each flavor is designed to elevate cocktails, coffee, tea, mocktails, and everyday drinks with bold, effortless flavor.

Our syrups are crafted in small batches using high-quality ingredients for consistent, full-bodied flavor. We focus on unique flavor profiles—like Toasted Marshmallow, Bourbon Vanilla, and Mango Habanero—that you won’t find in typical store-bought syrups.

We offer a growing lineup of creative flavors, including Bourbon Vanilla, Demerara, Huckleberry, Toasted Marshmallow, Lavender, Mango Habanero, and seasonal releases. Customer favorites include Huckleberry, Lavender and Toasted Marshmallow!

Our syrups are designed for versatility. Add a splash to cocktails, mix into coffee or cold brew, sweeten iced tea or lemonade, or use in mocktails and dessert recipes. Most drinks work best with 0.5–1 oz depending on your taste.

Yes. For best quality and freshness, we recommend refrigerating the syrups after opening.

When refrigerated, our syrups typically are best for 6-12 months after opening. Shake before use and check for changes in clarity or aroma.

Yes—our syrups are naturally vegan and gluten-free. They do not contain common allergens like dairy, nuts, or soy, but are crafted in a kitchen where other allergens are present.

We currently ship within the United States. Orders typically ship within 2–4 business days, and delivery times vary based on location.

Yes! We offer wholesale pricing and bulk ordering for retailers, bars, restaurants, weddings, and large events. Please reach out through our contact page for pricing and details.

You can reach us anytime through our contact form or by email. We’re happy to help with product questions, wholesale inquiries, or collaborations.