Question 1

What is Jack’s Simple Syrup?

Accepted Answer

Jack’s Simple Syrup is a line of handcrafted, small-batch flavored syrups made with real ingredients. Each flavor is designed to elevate cocktails, coffee, tea, mocktails, and everyday drinks with bold, effortless flavor.

Question 2

What flavors do you offer, and which are the most popular?

Accepted Answer

We offer a growing lineup of creative flavors, including Bourbon Vanilla, Demerara, Huckleberry, Toasted Marshmallow, Lavender, Mango Habanero, and seasonal releases. Customer favorites include Huckleberry, Lavender and Toasted Marshmallow!

Question 3

Do the syrups need to be refrigerated after opening?

Accepted Answer

Yes. For best quality and freshness, we recommend refrigerating the syrups after opening.

Question 4

How long does each syrup last once opened?

Accepted Answer

When refrigerated, our syrups typically are best for 6-12 months after opening. Shake before use and check for changes in clarity or aroma.

Question 5

How long does shipping take, and where do you ship?

Accepted Answer

We currently ship within the United States. Orders typically ship within 2–4 business days, and delivery times vary based on location.

Question 6

How can I contact customer support or inquire about partnerships?

Accepted Answer

You can reach us anytime through our contact form or by email. We’re happy to help with product questions, wholesale inquiries, or collaborations.